Terms Of Service

Billing Terms

  • A signed Service Agreement is required before any work begins.
  • A deposit of 50% for all projects is required before any work begins.
  • LRD Virtual Admin Service bills on the 15th of the month. Invoices are due upon receipt.
  • All retainer payments are due on the 30th of every month to reserve your Retainer Plan for the following month.
  • Unused retainer  hours will carry over to the next month.
  • Additional cost such as postage, printing and other materials will be billed to the client for each project (including retainer plans) at cost.
  • Payments can be made by Visa, MasterCard, Discover, American Express, Check and Money Order. There is a $30.00 fee for returned checks. All credit card payments are collected via PayPal.
  • Clients are encouraged to proofread all work carefully. I will gladly correct any errors I have made when they are brought to my attention.
  • Poor quality source material will be subject to a 15% fee in addition to the regular fee.

Confidentiality Statement

LRD Virtual Admin Service agrees to maintain strict confidence and will not disclose any information or material relating to the other or the other’s business which comes into LRD Virtual Admin Service’s possession and shall not use such information and material. A confidentiality agreement will be kept on file for 12 months.

Office Hours

LRD Virtual Admin Service’s office hours are Monday – Friday, 9am – 6pm Central Standard Time.

Holidays

LRD Virtual Admin Service will not be available on major holidays including: Thanksgiving, Christmas Eve, Christmas Day and New Years Day.