Lois Riley Durham | Official Website

Terms Of Service

Billing Terms

  • A signed Service Agreement is required before any work begins.
  • A deposit of 50% for all projects is required before any work begins. Invoices are due upon receipt.
  • Payments can be made by Visa, MasterCard, Discover, American Express, Check and Money Order. There is a $30.00 fee for returned checks. All credit card payments are collected via Square.
  • Clients are encouraged to proofread all work carefully. I will gladly correct any errors I have made when they are brought to my attention.
  • Poor quality source material will be subject to a 15% fee in addition to the regular fee.

Confidentiality Statement

Lois Riley Durham agrees to maintain strict confidence and will not disclose any information or material relating to the other or the other’s business which comes into Lois Riley Durham’s possession and shall not use such information and material. A confidentiality agreement will be kept on file for 12 months.

Office Hours

Lois Riley Durham’s office hours are Monday-Friday, 11AM-5PM Central Standard Time.

Holidays

Lois Riley Durham will not be available on major holidays including: Thanksgiving, Christmas Eve, Christmas Day and New Years Day.